More Capacity, More Waiting
11 August 2026Why adding capacity away from the real constraint just creates inventory — and Leverage Lab, the simulator I built to poke at it.
I'm Bill. I've been writing code since 1980, and I never quite managed to stop. Early engineer at Stitch Fix, engineering lead at ezCater, and these days I build my own things and lead both the people and the AI agents. This is where I write, build, and think out loud.
Hello (again) World!
I walked away from blogging on July 4, 2008. Eighteen years and around 190 recovered posts later, the seed is back in the ground.
Read itNow
I'm at a crossroads, and I'm walking both roads on purpose: open to the right team to build with, and building income of my own.
What I'm focused onWhat I'm building
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LinkShift
One QR code, printed once, that changes where it points on a schedule you set. -
Community Portal
Turnkey compliance sites for the Florida condo boards now required by law to post their records online. -
All projects
The full portfolio, from SaaS products to services.
Writing
All writings →What Agent Onboarding Actually Looks Like (A Practical Walkthrough)
6 April 2026The hands-on companion to 'The Management Gap' — onboarding AI agents the way you'd onboard people.
The Management Gap Nobody's Talking About
2 April 2026Everyone teaches how to build AI agents. Nobody teaches how to lead them. Running an agent workforce is a management job.
Code Was Never the Asset: A Proof-of-Concept for AI-Era Architecture
20 January 2026If English is the new programming language, then the spec is the asset and code is just a rendering. A working proof-of-concept.
A blog I kept from 2003 to 2008, gone quiet for almost two decades, and dusting off now. Turns out I still have things to say.